Pixso Subscription Terms

Effective Date: 2024.4.28

You may access the software on this website pixso.net through Pixso, subject to the following terms and restrictions.

After receiving your permission, we will send you information on software upgrades, such as advertisements, newsletters, special offers, etc., based on your interests. In order to better understand your requirements and serve you.

Software Products Copyright Protection

Pixso grants you a personal, non-transferable, non-exclusive, global license to use the software it provides to you as part of its services. The only goal of an authorized license is to give you the freedom to use and benefit from the Services as supplied by Pixso in the ways specified by the Terms & Conditions.

In addition to other intellectual property laws and treaties, all versions of the SOFTWARE PRODUCT are shielded from infringement by copyright laws and international copyright treaties.

Subscription License

Upon registration, individual users can access our programs on the website for free without subscription charges as well being notified with all software updates and get technical help. We shall only impose enterprise fees.

Subscription Details

Pixso supports monthly and annual subscription payments for both Pixso Design and Pixso Whiteboard, and the price details will refer to the Pricing of Pixso. The prices are for non-promotional periods; please refer to the specific event rules for promotional prices during special periods.

Software Upgrades

The updates are for occasional improvements, enhancements and development of the Service and may take the form of bug fixes, enhancements, new software modules and completely new versions. You agree to receive such updates as part of your use of the Service (and authorize Pixso to deliver them to you).

After-sale Maintenance & Technical Support

For enterprise users, your initial Pixso product purchase includes upgrades and maintenance, including email support and remote assistance for a set amount of time. Depending on the product and license type you buy, the maintenance and upgrade period's length varies.

Separation of Components

Each piece of software that Pixso releases is given a distinct product license. Its components cannot be disassembled for usage on further computers.

Software Transfer

If the receiver accepts the conditions of the EULA, you may permanently transfer all of your rights under the EULA of the software you use.

User Relationship Termination

The Terms & Conditions will remain in effect until cancelled as described below by either you or Pixso.

If Pixso has given you the opportunity to do so, you can close your accounts for all of the Services you use and notify Pixso at any time that you want to end your legal relationship.

Your official written notice should be addressed to the Pixso email address, support@pixso.net.

If Pixso is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or

If Pixso is transitioning to no longer providing the Services to users in the area in which you are resident or from which you use the service; or If the provision of the Services to you by Pixso is, in Pixso’s opinion, no longer commercially viable.

You must remove all copies of the software product and all of its parts after your contract with Pixso is over. Pixso has the right to end your legal agreement at any time.

If you have violated any term of the agreement (or acted in a way that makes it obvious that you don't want to, or are unable to, comply with the terms);

No Liability for Damages

Even if the creator of this software is aware of the possibility of such damages and is aware of any known flaws, under no circumstances shall the creator of Pixso Software be liable for any special, consequential, incidental, or indirect damages of any kind (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or inability to use this product.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.

Changes to the Terms & Conditions

The Terms may occasionally be modified by Pixso. Pixso will update this page with the most recent version of the Terms whenever these changes are made.

Cancellation and Refund

Pixso appreciates your support for our products. As with any shopping experience, terms and conditions need to be applied to transactions at Pixso. Please note by ordering at Pixso, or/and applying for a refund, you agree with Pixso's Terms and Conditions and Pixso's Privacy Policy.

Most Pixso products offer a free trial version for customers to download directly from our site and to make an informed and satisfied purchase decision. Such free trial versions may have watermark appearing on the exporting file, or have limited functions/resources compared to full versions.

Pixso offers a 30-day money-back guarantee for its annual subscription plans and lifetime plan products, including Pixso and other products purchased from Pixso's online store. Refunds will be approved within this guarantee under the general refundable circumstances as listed below within the 30-day money-back guarantee period.

Whereas our products/services are software as the supply of digital content which is not supplied on a tangible medium, and this Pixso's Terms and Conditions is a distance contract, therefore, if you are a residence in any of the member states of the European Union, you hereby acknowledge and consent to lose your right of withdrawal. Consequently, if your situation is not eligible for a return or refund as described in our Refund Policy, you are not eligible for a return/refund.

To stop paying for a subscription/cancel automatic renewal, please refer to the following path:

1. Navigate to the "Workspace" .

2. Enter a team at the left sidebar.

3. Click the "Payment Management" tab.

4. Check the "Purchase History" and find the record of your subscription.

5. Click "Cancel renewal".

To apply for a refund, please email support@pixso.net. For more information on the Pixso Warranty please see Refund Policy - Pixso.

This Terms and Conditions is a part of EULA.