User guides
View and Manage Comments
View Comments
From the Canvas
Comments can be displayed in the zone where the comment icon locates on the canvas. The way comments are displayed depends on the zoom size of the canvas as well as the number of comments.
- Comment point: If there is only 1 comment, then it will be displayed as a comment point. Hover your mouse at that point to preview the content. Click it to open the comment popup window.
- Comment group: When you zoom in on the canvas, comments that are closed to each other will be grouped, which is displayed as the avatar of commenters. Hover your mouse on the group to view the number of comments included. Click it to zoom out in the canvas and unfold all comments in the group.
From the Right Side Panel
You can only view comments on the right side panel after clicking the comment icon or enter comment mode. When you are in the viewer perspective, the right side panel is always displayed by default. From the panel, you can view, sort and filter comments.
When you view comments on the right side panel, each of them will redirect you to the page it locates after clicking on it. Then you can check details about it.
Open Comment Popup Window
Click a comment to open the comment popup window that shows all details, which include:
- Operation you can perform: Mark the comment as resolved or unresolved, close the window.
- Details you can view: Avatar, commenter, publish time, comment content.
- Reply box: Your avatar, message box and send button.
Click the button on the top left to view different comments in the file, which are sorted by the publish time. When switching the comment, you will be directed to the location of the current one.
The menu on the top right of the popup includes:
- 3 dot menu: Here, you can mark the comment as unread, copy the comment link and delete the comment topic.
- Solve button: Click to mark the comment as resolved or unresolved.
- Pin button: Pin the comment popup on the current page or the top of the canvas. After clicking on it, the popup window will keep open. Drag it and then you can move the window around.
- Close button: Close the comment popup window.
Comment Feedback
Hover your mouse on the content part of the comment window to activate the feedback button. Click it to unfold the emoji list. By clicking on these emojis, they will be added below the comment. You can also view how many times these emojis have been added.
Note: 1 person can only add 1 emoji.
Pin Comments
You can pin comments on the canvas to keep them open in design.
Here is how to do it:
- Click a comment to open it from the canvas or the right side panel.
- Click the pin button on the top right corner to drag it to other places on the canvas. In this way, you can view the comment during designing.
Hide Comments
By default, whether you are in comment mode or not, comments will always be displayed on the canvas. If you want to hide these comments and view them only in comment mode, you can use the shortcut key Shift + C to hide(show) comments.
Sort and Filter Comments
When you are in comment mode, all comments will be displayed on the right side panel. Click the top part of the panel and you can sort and filter comments you want to view.
By default, comments are sorted by the publish time. If you choose “Sort by unread messages”, then the unread comments will be sorted by the time order.
By default, all comments in the current file will be displayed. If you choose “Show only about me”, you can view:
- Comments that mention you.
- Comments created by you.
- Comments replied by you.
By default, resolved comments will be hidden, which can only be seen by choose “Show resolved comments”.
Reply to Comments
- Click the comment to show the popup window.
- Click again to show the reply box. Enter your reply there and then click the plane button to send it.
- Hover your mouse on the comment content to activate the feedback button.
Note:
- The replied comment should be attached to the parent comment, namely the comment topic.
- The reply will not be displayed in the comment list of the right side panel.
- The reply won’t be included in the sorting of the comment list, while the replied comment will be resorted by the reply time.
- Anyone can view, add and reply to the comment, including the viewer.
Resolve Comments
You can open the comment popup window from the canvas or the right side panel by clicking on it. After that, click the Resolve button on the top right corner and the comment will be hidden from the canvas and the right side panel.
You can unhide these comments by the filter on the right side panel, and resolved comments are displayed with 50% transparency. Besides, these resolved comments can be marked as unresolved again.
Delete Comments
You can delete any comment you have published. If there are replies to the comment you want to delete, then you can choose to delete the whole comment topic or the individual comment.
Delete the Individual Comment
Click the comment to open the popup window, then click the 3 dots menu and select Delete comment among all options.
Delete the Comment Topic
If there are multiple replies under a comment, you can click the comment to open the popup window. Then, click the 3 dots menu and choose the delete option.